Job Board - KCSAE

Membership Database Administrator

The primary goals of this position are to maintain functions associated with the WSIA member database, support Assistant Director of Technology Operations with any system upgrades or improvements and manage day-to-day IT operations for WSIA staff. Under the management of the Assistant Director of Technical Operations, the employee will be responsible for (1) maintenance and troubleshooting for all desktops, laptops, tablets and cell phones; (2) overseeing installation and maintenance of WSIA network and internet access, connectivity, and functionality; (3) supporting, maintaining and testing the WSIA backup and disaster recovery configurations; (4) serving as staff liaison with Insurtech Committee; and (5) traveling to and providing on-site support for WSIA events. Candidates for this position must be in the Kansas City area or willing to relocate.

The specific responsibilities and requirements include the following:

WSIA ENTERPRISE TECHNICAL INFRASTRUCTURE AND PERIPHERAL DEVICE SUPPORT:

Maintenance of all desktops, laptops, tablets and cell phones:
- Keep track of all devices and software licenses.
- Recommend upgrades, renewals and/or replacement of devices and software.
- Implement solutions to maintain or upgrade WSIA devices and software.
- Ensure all virus/malware tests are run periodically on all WSIA devices and any issues addressed, as needed.
- Ensure daily backups are completed for WSIA systems.
Handle all hardware service requests.
Administer maintenance and upgrades, and establish documentation for disaster recovery procedures, for all WSIA technology systems including:
- Member management system.
- Backup power and internet supply.
- On-site and cloud-based data backups, and servers and related functionality.
- Security of all operations, association and membership data.

MANAGEMENT OF ALL WSIA THIRD-PARTY SOFTWARE TOOLS AND RELATIONSHIPS

Support and maintain third-party software packages for WSIA including but not limited to:
- Office 365, including account setup and maintenance, troubleshooting and problem solving.
- Adobe tools including Adobe Creative Suite.
Maintain member management system and work with third party vendors to develop reports utilizing system data for WSIA staff.
- Evaluate fit of existing membership database for WSIA purposes; lead evaluation of alternative solutions for membership database and integration of website hosting, event registration, accounting and email systems.
- Support WSIA team data needs including dashboard creation, data analysis and report preparation to meet business needs of staff in member communication and strategic planning.
Primary ownership of association’s PCI Compliance, including establishing internal procedures supporting the ability to meet compliance requirements.
Ensure all payments to third parties are remitted on time and work with Assistant Director of Technology Operations to prepare annual budgets for all WSIA technical systems.

WSIA WEBSITE, PHONE SYSTEM AND PRINTERS

Primary technical support for WSIA website and member portal:
- Serve as primary support for the Website and Member Portal.
- Work with contracted third party to resolve issues, when necessary.
- Lead project plans involving internal staff and/or third parties regarding website and member enhancements.
Provide primary support for WSIA Phone System, UnivergeBlue.
Provide primary onsite support for printer/fax/copiers.
Provide primary support for WSIA Internet Access.

WSIA MEMBERSHIP SUPPORT

Insurtech Committee
- Secondary support for monthly committee meetings
- Secondary support in content development and delivery for Insurtech Conference, including:
  - Managing the call for presenters
  - Leading administration and communication with all presenters/panelists
  - Coordinating all panels and collection of presentation materials to ensure quality content
- Travel to and support WSIA onsite meetings/events, minimally Underwriting Summit, Annual Marketplace, Insurtech Conference and Committee Day.
  - Responsible for technical support for pre-meeting badge printing, managing on-site attendee registration, setting and troubleshooting all on-site technology needs including office computer(s), printers and badge printers

SUPPORT TO THE WSIA TEAM

Provide project management support on technology projects as assigned by the WSIA Leadership Team.
- Lead initiatives related to technology solutions by identifying options, researching features/functions, presenting options to staff for consideration and leading project implementation.
- Provide research and administrative support for budget preparation.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree (B.A.) from four-year college or university; and at least five years related experience; or equivalent combination of education & work experience, including demonstrated ability to manage technology projects from research through implementation.

OTHER SKILLS AND ABILITIES

Delivers superior support to WSIA staff and customer service to WSIA membership;
Willingness to travel to a minimum of four WSIA events per year, as necessary;
Proficient with Microsoft Office Windows and Microsoft Office (Word, Outlook Excel and PowerPoint);
Ability to lift 25 pounds when packing/moving materials associated with WSIA activities;
Experience with web content systems;
Technical and project management skills that will enable creation of a complete and detailed project plan;
Knowledge of enterprise-wide backup solutions;
Able to learn from technical documentation or manuals;
Maintains confidentiality of private information. Protects and maintains the security of all confidential data to which this position has access. Immediately reports any misuse of this information to the Director of Government Relations.

COMPANY DESCRIPTION

The Wholesale & Specialty Insurance Association (WSIA) is a world-class member service organization representing the entirety of the wholesale, specialty and surplus lines industry. The Wholesale & Specialty Insurance Association was formed in 2017 through the merger of the American Association of Managing General Agents (AAMGA) and the National Association of Professional Surplus Lines Offices (NAPSLO).

WSIA members strive to build profitable business relationships in the wholesale, specialty and surplus lines insurance industry. WSIA is dedicated to developing and strengthening the industry and provides members unparalleled:

Networking
Education
Talent recruitment and development initiatives
Regulatory and legislative advocacy
Promotion of wholesale value

WSIA’s membership consists of approximately 700 member ﬁrms, including U.S. Wholesale, U.S. Insurance Market, Associate and Service members, representing tens of thousands of individual brokers, insurance company professionals, underwriters and other insurance professionals worldwide conducting business in the U.S. surplus lines market.

WSIA members of all shapes and sizes gain a competitive advantage in the marketplace through active participation in the only association dedicated specifically to the wholesale, specialty and surplus lines insurance industry.

WSIA is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, sexual identity, caregiver status, military/veteran status, or any other characteristic protected by local, state or federal law. All employment decisions at WSIA are based solely on the applicant’s relevant experience, skills and qualifications.

If interested, please send your resume to John Meetz at john@wsia.org.

Event Housing Manager

The primary goals of this position are to assist in managing and executing a variety of WSIA events, including the Underwriting Summit, Annual Marketplace, Committee Day, Insurtech and U40 Connect, and education programs. This role mainly involves comprehensive planning, coordination, and implementation of event housing logistics, ensuring all aspects run smoothly and efficiently.

The specific responsibilities and requirements include the following:

Event Management

Successfully manage the all hotel block/subblock aspects for Marketplace.
Plan and oversee hotel room reservation processes, including handling policies, changes, and special requests from attendees.
Research, plan, and implement processes for event badge preparation and pickup. Assist with onsite registration.
Manage hotel blocks for revenue based on estimated registration and growth, mitigating financial risks. Assist in researching and contracting overflow hotels as necessary.
Plan and manage other aspects of Annual Marketplace, Underwriting Summit, Committee Day, Insurtech, and U40 Connect, as assigned.
Site research, contract execution and housing management for approximately four (4) education programs.
Provide support to the Assistant Director of Events and Director of Events as required.

Housing Management

Manage housing processes for Annual Marketplace, Underwriting Summit, Committee Day, Insurtech, U40 Connect, and education programs.
Deliver superior membership services throughout the reservation process, accurately processing housing and assisting members with changes and special requests.
Process and maintain priority housing for Annual Marketplace and Underwriting Summit, including WSIA Board of Directors, Past Presidents, vendors and the WSIA team.
Manage and process all block/subblock agreements, pre-registrations, room and suite reservations, and meeting space request forms for the Annual Marketplace.
Oversee summaries of all suites and meeting spaces.

Badge and Onsite Management

Oversee the preparation of event badges, including ordering supplies, printing and compiling badge packets.
Set up badge pickup and manage temporary employees onsite at WSIA events.
Troubleshoot and resolve any onsite registration, badge pickup or housing issues seamlessly.

Reporting and Analysis

Manage, analyze and report on sleeping room history, future blocks, forecasts and inventory.
Assess contractual commitments and financial liability for the Association, assisting in hotel contracting to mitigate financial risks.
Complete post-event tasks, including providing feedback to the Director of Events, reconciling VIP housing master accounts and updating room block utilization analysis and reports.

General Support

Assist in preparing and updating event websites, forms, and timelines.
Build, monitor, and manage various aspects of meetings, including member meeting management, VIP events, General Session planning and the Summer Board Meeting.
Manage correspondence between the Events Committee and Events team, providing support and assisting in the preparation of Committee reports and summaries for the WSIA Board of Directors.

Travel Requirements

Travel 4-5 times annually to the WSIA office in Kansas City, MO for team meetings and event preparation.
Attend 4-6 WSIA events annually to assist with on-site execution.
Travel as needed for miscellaneous events, site visits, and industry conferences.

Education and/or Experience

Bachelor's degree (B.A.) from a four-year college or university; and four years of related experience, or an equivalent combination of education and work experience.

Other Skills and Abilities

Delivers superior support to WSIA staff and customer service to WSIA membership.
Proficient with Microsoft Office Windows and Microsoft Office (Word, Outlook, Excel, and PowerPoint).
Ability to lift 25 pounds when packing/moving materials associated with WSIA activities.
Detailed oriented, organized, self-motivated, effective communicator and team player.
Ability to multi-task, troubleshoot issues and initiate projects to improve processes.

COMPANY DESCRIPTION

Networking
Education
Talent recruitment and development initiatives
Regulatory and legislative advocacy
Promotion of wholesale value

If interested, please send your resume to Debbie Hill (debbie@wsia.org).

Controller

American Public Works Association (APWA) serves professionals in all aspects of public works by providing networking, professional development, and volunteer opportunities for its members. APWA is looking for the next Financial Controller to lead the day-to-day activities of the Finance team. Reporting to the CFO, the Controller is a critical key contributor in the operations of APWA. This role leads the finance/accounting operational functions to include day-to-day operations, supervision, financial statements and support to the APWA chapters related to financial matters.

You’ll Love it Here If You…

Are truly committed and passionate about what you do
Have a creative and innovative style for efficiencies and streamlining of work
Have a high bar for excellence and attention to the details
Believe that teamwork leads to success
Thrive in a fast-paced environment
Love to work with people from staff to member volunteers to service vendors

About the Controller Role:

This position leads the Finance operational function including day-to-day operations for APWA to include preparation and posting of monthly journal entries and reviewing transactions posted to the general ledger as a result of sub-ledger activities; account reconciliations; prepares financial statements applying both Accrual Basis and GAAP; lead person on the annual audit and 990 tax filing with coordination of our outside accounting firm; analysis of budgetary and trend activities; and fixed assets and inventory. This position will also be a financial resource working with our Chapter Services team to provide guidance to the APWA chapters on financial reporting responsibilities, insurance and QuickBooks Online. The position reports to the Chief Financial Officer and supervises two finance staff.

The ideal candidate should have a passion for working with people, be self-motivated, work well in a fast-paced environment, and be eager to work as part of a collaborative team. Prior experience working for an association is a plus. Our future contributor should thrive under pressure, handle multiple deadlines seamlessly, be flexible and detailed oriented with a passion and positive outlook for building a strong team centric culture.

What You Will Need to Succeed:

Education: Bachelor’s degree required in Accounting
Experience: 7+ years’ experience in working in a full general ledger environment or a combination of education and experience
Supervision: A minimum of two years in supervisory role along with leadership/management experience in leading a collaborative team
Leadership: A demonstrated ability to make recommendations and collaborate with senior executives and decision makers

What Will Differentiate You

Leadership: the desire to take initiative and actively contribute to the team and association
Communication: the ability to communicate effectively and professionally with all levels of individuals including volunteers
Commitment to Service: A desire to work with volunteers to support our communities and strive to advance the quality of life for our communities through public works.
Association Experience: previous experience working with or in an association and understanding the customer service needs of members and volunteers.

Why APWA? Check out our benefits!

APWA is proud to be a people-centric workplace, with a key focus on flexibility and work-life balance. We offer remote-hybrid work schedules, 15 days each of paid vacation and family medical leave, 11 paid holidays and the opportunity to have a flexible schedule with alternate Fridays off. We also offer excellent and affordable insurance coverage as well as matching retirement contributions. APWA invests in ongoing growth through employee professional and continuing education opportunities.

About APWA

We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. As we serve over 32,000 members (and counting!) across North America, we’re always looking for motivated and inspiring people to join us.

Resumes may be sent to hr@apwa.org