Chapter Services Manager - APWA
Start the next step in your career at APWA!
Join a collaborative and engaged chapter services team focused on providing a best-in-class chapter concierge service and support to our association’s 60+ chapters and 90+ branches. The Chapter Services Manager is a critical component to the day-to-day success and support of our chapter volunteers.
About the Chapter Services Manager Role:
The Chapter Services Manager serves as the primary first point of contact for APWA Chapters and specializes in providing support to APWA chapters and volunteers. This position works with chapter volunteers with day-to-day administrative items all the way through assisting in chapter capacity building to provide tools and resources needed for the chapters to operate at a high level. The role also supports the Sr. Manager of Chapter services with logistical and session planning for the Council of Chapters meetings and Chapter Leader bi-annual training conference with over 200+ attendees.
What You Will Need to Succeed:
- Education: Bachelor’s degree in marketing, public administration, or related area
- Experience: A minimum of three years of related experience in marketing, customer service, membership development or association management.
- Project Management: Attention to detail, ability to work on multiple projects in various stages at once as well as leading multiple groups of volunteer leaders.
- Communication: Excellent verbal and written communication and comfortable writing for and presenting to a variety of audiences.
- Travel: The ability to travel up to 4 times per year, which may include weekend travel.
What Will Differentiate You
- Leadership: the desire to take initiative and actively contribute to the team and association
- Communication: ability to communicate effectively and professionally with a diverse audience, including current and prospective chapter leaders, members, volunteers, association leadership and internal staff
- Commitment to Service: A desire to work with volunteers to support our communities and strive to advance the quality of life for our communities through public works.
- Association Experience: previous experience working with or in an association and understanding the customer service needs of members and volunteers.
Why APWA? Check out our benefits!
APWA is proud to be a people-centric workplace, with a key focus on flexibility and work-life balance. We offer remote-hybrid work schedules, 15 days each of paid vacation and family medical leave, 11 paid holidays and the opportunity to have a flexible schedule with alternate Fridays off. We also offer excellent and affordable insurance coverage as well as matching retirement contributions. APWA invests in ongoing growth through employee professional and continuing education opportunities.
We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. As we serve over 30,000 members (and counting!) across North America, we’re always looking for motivated and inspiring people to join us.
About APWA
We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. With supporting over 32,000 members across North America, we’re always looking for motivated and inspiring people to join us.
Applicants can send information to HR@apwa.org
Senior Manager of Education (Adult Education)
Take the next step in your Career at APWA!
Make an impact in adult education and the public works profession by managing the education programs provided by APWA. APWA’s educational program supports two national conferences with up to 5,000 attendees as well as virtual programs educating public works leaders across North America. This key role is responsible for working with speakers, volunteers, and staff to create and deliver innovative educational programming.
About the Sr. Manager of Education Role:
This role manages all the education program processes related to delivering the conference education sessions at our two conferences from the call to presentations, speaker communications, on-site management, volunteer program review committee staffing, and the collaborative lead for keynote selection and contracting. The role is also responsible for researching and implementing the latest in educational content delivery by working with subject matter experts in identifying the educational needs of the public works industry. Supervision of the team, budgeting, and oversight of the Continuing Education Unit program are also key responsibilities in the position.
What You Will Need to Succeed:
- Education:A minimum of a bachelor’s degree related to adult education, public administration, or related area
- Experience:A minimum of five years of related experience and a minimum of two years of supervisory experience
- Project Management:Attention to detail, ability to work on multiple projects in various stages at once as well as leading multiple groups of volunteer leaders
- Communication:Excellent verbal and written communication and comfortable writing for and presenting to a variety of audiences
- Travel:The ability to travel up to 6 times per year, which may include weekend travel.
What Will Differentiate You
- Leadership:The desire to take initiative and actively contribute to the team and association
- Communication:The ability to communicate effectively and professionally with a diverse audience of members and volunteer leaders, third party collaboration partners, staff and the APWA Board of Directors.
- Commitment to Service: A desire to work with volunteers to support our communities and strive to advance the quality of life for our communities through public works.
- Association Experience:Previous experience working with or in an association and understanding the customer service needs of members and volunteers.
Why APWA? Check out our benefits!
APWA is proud to be a people-centric workplace, with a key focus on flexibility and work-life balance. We offer remote-hybrid work schedules, 15 days each of paid vacation and family medical leave, 11 paid holidays and the opportunity to have a flexible schedule with alternate Fridays off. We also offer excellent and affordable insurance coverage as well as matching retirement contributions. APWA invests in ongoing growth through employee professional and continuing education opportunities.
About APWA
We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. With supporting over 32,000 members across North America, we’re always looking for motivated and inspiring people to join us.
Applicants can send information to HR@apwa.org
Senior Manager of Membership
Start the next step in your career at APWA!
Do you want to join a talented, energetic and dedicated team that serves public works professionals and ensures the safety and quality of life for communities across North America? The Senior Manager of Membership is an innovative, forward-thinking professional who builds trusted and lasting relationships with members, volunteer leaders and focuses on membership growth and engagement.
About the Sr. Manager of Membership Role:
This role leads the membership recruitment, retention, and engagement strategies which focus on our current membership of over 32,000 dedicated public works professionals as well as expansion and growth for the association. This comprehensive membership vision aligns with the overarching organizational growth, the association’s strategic plan and strengthens APWA value proposition. This role also leads and supervised the Member Services customer service team, is responsible for the department’s annual budget and the association’s awards program.
What You Will Need to Succeed:
- Education: A minimum of a bachelor’s degree related to marketing, public administration, or related area
- Experience: A minimum of five years of related experience and a minimum of two years of supervisory experience
- Project Management: Attention to detail, ability to work on multiple projects in various stages at once as well as leading multiple groups of volunteer leaders
- Communication: Excellent verbal and written communication and comfortable writing for and presenting to a variety of audiences
- Travel: The ability to travel up to 30% of the year, which may include weekend travel.
What Will Differentiate You
- Leadership: the desire to take initiative and actively contribute to the team and association
- Communication: ability to communicate effectively and professionally with a diverse audience from members and volunteer leaders, third party collaboration partners, staff and the APWA Board of Directors
- Commitment to Service: A desire to work with volunteers to support our communities and strive to advance the quality of life for our communities through public works.
- Association Experience: previous experience working with or in an association and understanding the customer service needs of members and volunteers.
Why APWA? Check out our benefits!
APWA is proud to be a people-centric workplace, with a key focus on flexibility and work-life balance. We offer remote-hybrid work schedules, 15 days each of paid vacation and family medical leave, 11 paid holidays and the opportunity to have a flexible schedule with alternate Fridays off. We also offer excellent and affordable insurance coverage as well as matching retirement contributions. APWA invests in ongoing growth through employee professional and continuing education opportunities.
We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. As we serve over 30,000 members (and counting!) across North America, we’re always looking for motivated and inspiring people to join us.
About APWA
We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. With supporting over 32,000 members across North America, we’re always looking for motivated and inspiring people to join us.
Applicants can send information to HR@apwa.org